Return Policy

Last updated: October 16, 2026

Food and perishable items

For food safety reasons, grocery and food items cannot be returned once delivered. If an item arrives damaged, spoiled, expired or is not what you ordered, contact us within 7 days of delivery and we will offer a replacement or a refund.

How to request a refund or replacement

1. Email admin@n3000.us with your order number.
2. Include a short description of the problem and a clear photo of the item and its packaging.
3. We will review your request and reply within 2 business days.

Refunds

Approved refunds are returned to your original payment method. Depending on your bank, it can take 5-10 business days to appear.

Cancellations

You can cancel an order before it has shipped. Once an order has shipped it can no longer be cancelled.

Items from independent sellers

If you bought from an independent seller, the same rules apply. If you cannot resolve an issue with the seller, contact us and we will help.